All Policy & Terms & Conditions

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://antiquemuseumdecor.com (the “Site”).
Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and information about cookies installed on your device. Additionally, we collect information about the pages and products you view, the websites or search terms that referred you to our Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using:

  • Cookies
  • Log files
  • Web beacons
  • Tags
  • Pixels
  • Analytics tools

When you place an order or attempt to make a purchase through the Site, we collect certain information, including:

  • Full Name
  • Billing Address
  • Shipping Address
  • Email Address
  • Phone Number
  • Payment and Transaction Information
  • Order Details

We refer to this information as “Order Information.”

How We Use Your Personal Information ?

We use the information collected to:

  • Process and fulfill orders
  • Arrange shipping and delivery
  • Send order confirmations and updates
  • Provide customer support
  • Detect and prevent fraud
  • Improve our website and services
  • Analyze website performance and user behavior
  • Comply with legal obligations
  • Send promotional communications where permitted
Sharing Your Personal Information

We may share your information with trusted third parties that help us operate our business, including:

  • Payment processing providers
  • Shipping and logistics companies
  • Website hosting providers
  • Analytics and marketing service providers

We may also disclose information when required by law or to protect our legal rights.

International Shipping

As we offer international shipping, your information may be shared with shipping carriers, customs authorities, and logistics partners solely for the purpose of processing and delivering your order.

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, analyze website traffic, and improve website functionality.

You may disable cookies through your browser settings; however, certain features of the Site may not function properly.

Data Retention

We retain your Order Information and related records for as long as necessary to:

  • Enforce our policies
  • Fulfill orders
  • Provide customer support
  • Meet legal and tax obligations
  • Resolve disputes
Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your personal data
  • Object to certain processing activities
  • Request a copy of your personal information

To exercise these rights, please contact us using the details below.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Antique Museum Decor

Address:
19 12 B St, Al Quoz,
Dubai, United Arab Emirates

Website:
https://antiquemuseumdecor.com

Thank you for shopping with Antique Museum Decor. We take pride in offering carefully curated antique-inspired decor, handcrafted items, furniture, sculptures, architectural products, fashion accessories, and specialty decorative collections.

Returns

We accept return requests within 7 days of delivery for eligible products.

To qualify for a return:

  • The item must be unused, undamaged, and in its original condition.
  • The product must be returned in its original packaging.
  • Proof of purchase or order confirmation must be provided.
  • Return requests must be submitted within 7 days of receiving the order.
Non-Returnable Items

The following products are not eligible for return or refund:

  • Customized or personalized products.
  • Made-to-order furniture and décor items.
  • Architectural designer products, including hotel, villa, restaurant, museum, and theme park project items.
  • Clearance, sale, or discounted products.
  • Gift cards and promotional items.
  • Products damaged due to misuse, improper handling, or normal wear and tear.
Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery.

To process your request, please provide:

  • Order number
  • Description of the issue
  • Clear photos of the product and packaging

We will review the claim and, if approved, offer a replacement, store credit, or refund as appropriate.

Refunds  

Once we receive and inspect the returned item, we will notify you regarding the approval status of your refund.

Once approved, you’ll be automatically refunded on your original payment method within 10 business days. . Processing times may vary depending on your bank or payment provider.

Shipping charges, customs duties, taxes, and handling fees are non-refundable unless the return is due to our error.

Return Shipping

Customers are responsible for return shipping costs unless:

  • The wrong item was shipped.
  • The product arrived damaged or defective.
  • The return has been approved due to an error on our part.

We recommend using a trackable shipping service for all returns.

Order Cancellation

Orders may be canceled within 24 hours of placement, provided the order has not been processed or shipped.

Custom-made, personalized, and project-based orders cannot be canceled once production has begun.

Antique & Handmade Product Disclaimer

Many of our products are handcrafted, artisan-made, vintage-inspired, or antique-style items. Minor variations in color, finish, texture, dimensions, and appearance are natural characteristics and should not be considered defects.

International Orders

For international orders, customers are responsible for any customs duties, taxes, import fees, or local charges imposed by their country.

We are not responsible for delays caused by customs clearance procedures.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact us:

Email:

Website: https://antiquemuseumdecor.com

We are committed to providing a smooth and satisfactory shopping experience for all our customers.

 

Thank you for shopping with Antique Museum Decor. We are committed to delivering your orders safely and efficiently. Please review our Shipping Policy to understand our shipping process and timelines.

Order Processing

All orders are processed after payment confirmation.

Processing times may vary depending on the product type:

  • Standard décor and accessory items: 2–5 business days
  • Furniture, sculptures, and large decorative items: 5–10 business days
  • Customized, made-to-order, or project-based products: Processing times will be communicated individually based on project requirements

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times:

  • Domestic Orders (India): 3–10 business days after dispatch
  • International Orders: 7–21 business days after dispatch

Delivery times are estimates and may vary depending on destination, customs procedures, weather conditions, or carrier delays.

Shipping Charges

Shipping charges are calculated during checkout based on:

  • Product size and weight
  • Delivery destination
  • Shipping method selected

Any applicable shipping fees will be displayed before order confirmation.

International Shipping

We ship to selected international destinations.

Customers are responsible for any customs duties, import taxes, VAT, or other fees imposed by their local authorities. These charges are not included in the product or shipping price.

Customs processing may cause delays beyond our control.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.

Please allow up to 48 hours for tracking information to become active.

Large & Fragile Items

Certain furniture, sculptures, antique-style décor pieces, and architectural products may require special packaging and freight handling.

As a result, delivery times for oversized or fragile items may be longer than standard shipping estimates.

Delivery Issues

Please ensure that your shipping address and contact information are accurate when placing an order.

Antique Museum Decor is not responsible for delays, failed deliveries, or additional charges resulting from:

  • Incorrect shipping information
  • Customer unavailability at the delivery address
  • Customs clearance delays
  • Carrier-related issues beyond our control
Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery.

To assist with your claim, please provide:

  • Your order number
  • Photos of the damaged product
  • Photos of the packaging

We will review the issue and work toward an appropriate resolution.

Project & Custom Orders

Shipping timelines for hotel supplies, villa projects, restaurant décor, museum products, theme park décor, and other custom project orders may differ from standard products.

Estimated production and shipping schedules will be provided before order confirmation.

Contact Us

For shipping-related questions, please contact:

Email:

Website: https://antiquemuseumdecor.com

We appreciate your trust in Antique Museum Decor and strive to ensure that every order reaches you safely and in excellent condition.

 

Welcome to Antique Museum Decor. By accessing or using our website, https://antiquemuseumdecor.com, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
About Us

Antique Museum Decor is an online store offering antique-inspired décor, furniture, sculptures, collectibles, home accessories, and related products.

Business Address:
19 12 B St, Al Quoz,
Dubai, United Arab Emirates

Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or have permission from a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You will use the website only for lawful purposes.
Products and Availability

We strive to display our products as accurately as possible. However:

  • Product colors may vary depending on screen settings.
  • Handmade, vintage, antique, and artisan-crafted products may have slight variations in color, texture, size, or finish.
  • Product availability is subject to change without notice.

We reserve the right to discontinue any product at any time.

Pricing

All prices displayed on the website are subject to change without prior notice.

While we make every effort to ensure pricing accuracy, we reserve the right to correct pricing errors, inaccuracies, or omissions at any time.

If an incorrect price is displayed, we may cancel or refuse any order placed for that product.

Orders

After placing an order, you will receive an order confirmation email.

Receipt of an order confirmation does not guarantee acceptance of the order.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Verify customer information before processing orders
  • Cancel orders suspected of fraud or unauthorized activity
Payments

Payments are processed through secure third-party payment providers.

We do not store your complete payment card information on our servers.

By submitting payment information, you represent that you are authorized to use the chosen payment method.

International Shipping

We offer shipping to selected countries worldwide.

Delivery times are estimates only and may vary due to:

  • Customs clearance
  • Carrier delays
  • Weather conditions
  • Public holidays
  • Other circumstances beyond our control

Customers are responsible for any customs duties, import taxes, VAT, or local charges imposed by their country.

Shipping Address Accuracy

Customers are responsible for providing accurate shipping information.

We are not responsible for delays, losses, or additional charges resulting from incorrect addresses provided by the customer.

Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Branding
  • Website content

is the property of Antique Museum Decor and protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

User Conduct

You agree not to:

  • Violate any applicable law
  • Interfere with website operations
  • Attempt unauthorized access to the website
  • Upload malicious software or harmful code
  • Use the website for fraudulent purposes
Limitation of Liability

To the maximum extent permitted by law, Antique Museum Decor shall not be liable for:

  • Indirect damages
  • Consequential damages
  • Loss of profits
  • Business interruption
  • Data loss
  • Delayed deliveries caused by third parties

Our total liability shall not exceed the amount paid for the purchased product.

Warranty Disclaimer

Products and services are provided on an “as is” and “as available” basis.

We make no warranties, express or implied, regarding:

  • Product suitability
  • Website availability
  • Error-free operation
  • Continuous access to the website
Returns and Refunds

Returns and refunds are governed by our separate Return & Refund Policy.

Please review that policy before placing an order.

Privacy

Your use of the website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of information as described in that policy.

Force Majeure

We shall not be held responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including:

  • Natural disasters
  • Government actions
  • Pandemics
  • Labor disputes
  • Shipping disruptions
  • Internet outages
Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts of Dubai, United Arab Emirates.

Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.

Changes become effective immediately upon posting on this page.

Contact Information

Antique Museum Decor

Address:
19 12 B St, Al Quoz,
Dubai, United Arab Emirates

Website:
https://antiquemuseumdecor.com